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Website Terms

The basic terms for using the LoanLala website, calculators and enquiry forms.

Last updated: 3 August 2026

Nature of the service

LoanLala provides general information, loan-sourcing assistance, document-preparation support and coordination. LoanLala is not a bank or lender and does not independently approve, price, sanction or disburse a loan.

No guarantee

Submitting an enquiry does not guarantee eligibility, project approval, balance transfer, takeover, top-up, sanction, rate, processing time or disbursement. Every bank or financial institution applies its own policy and makes its own decision.

Your information

You should provide complete and accurate information. Do not submit another person’s information without authority. Sensitive documents should be shared only through an authorised channel after the purpose and handling process have been explained.

Calculators and checklists

Website calculators and readiness tools are for an initial comparison only. Their output depends on the information entered and is not a credit decision, financial advice or binding offer.

Lender documents

You remain responsible for reading the lender’s sanction letter, Key Facts Statement where applicable, charges, repayment schedule, security conditions and other formal documents before proceeding.

Responsible use

Do not misuse the website, attempt unauthorised access, interfere with its operation or submit false, unlawful or misleading information.

Questions about these terms

Use the LoanLala Enquiry Centre and choose General question.

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LoanLala is not a bank or lender. All lending decisions are made by the respective financial institution.